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Here are some FAQ's:
How do we send our originals/files to you?
Files can be sent to us via email if it is no larger than 20MB
If the files are larger than 20 MB, they are to be sent to our
FTP-server. Se more below about FTP.
Via CD, DVD or USB memory, please use WinZip to compress.
Login to our FTP-server when file is >20 MB
When the size of the
file/files exceed 20 MB we use our FTP server.
To use it you need a Username and a Password,
please contact us for this information.
Click here to login to our FTP server.
Which format can the pictures/originals have?
We handle a variety of different formats: .eps, .pdf,
.tif, .ai, .psd, .indd, .jpg.
If you use Mac, please save the files for PC.
The best is if the original is vectorized (= meaning that the
quality doesn´t change depending on the size). Texts should be
converted to vectorized graphics, then there won´t be a problem with
missing fonts when printing. If certain fonts are used then please
attach these to the files that you send.
We welcome PDF-files!
We very much appreciate
files that are in PDF format that are suitable for graphic
processing.
We can provide a "Adobe import file" which is suitable for our
printers and our digital environment, please contact.
Mille Sundberg
for further instructions and help.
Which resolution should the picture/original have?
DPI
(dots per inch) is a measurement for how print efficient a picture
is, it tells us how many dots per inch can be printed. The DPI
demand is therefore dependant on the size of the print in mind. A
smaller picture can have a lower DPI whereas a larger picture must
have a DPI of around 300 or more. It´s definitively not easy to
decide what DPI is necessary. Let us help you with this, if you are
uncertain whether you DPI is high enough then send your picture to
us and let us evaluate it and perhaps make the necessary
adjustments!
TIP!
Use our recommended settings for PDF and you will be able
to send it to us without problems.
You can divide e-mail to two (2) individual email messages with
original files so that each does not exceed 20 MB