FAQ – Frequently asked questions regarding Originals.
How do we send our originals/files to you?
If the files are larger than 20 MB, they are to be sent to our FTP-server. Se more below about FTP.
Via CD, DVD or USB memory, please use WinZip to compress.
Login to our FTP-server when file is >20 MB
To use it you need a Username and a Password, please contact us for this information.
Click here to log in to the FTP-server.
Which format can the pictures/originals have?
If you use Mac, please save the files for PC.
The best is if the original is vectorized (= meaning that the quality doesn´t change depending on the size).
Texts should be converted to vectorized graphics, then there won´t be a problem with missing fonts when printing.
If certain fonts are used then please attach these to the files that you send.
We welcome PDF-files!
We can provide a “Adobe import file” which is suitable for our printers and our digital environment, please contact: Mille Sundberg for further instructions and help.